{"id":215,"date":"2023-01-12T17:20:25","date_gmt":"2023-01-12T08:20:25","guid":{"rendered":"http:\/\/magpia.com\/en\/?page_id=215"},"modified":"2024-04-24T10:12:33","modified_gmt":"2024-04-24T01:12:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/magpia.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"215\" class=\"elementor elementor-215\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-758c0919 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"758c0919\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a29b19f\" data-id=\"a29b19f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-adb0ba8 elementor-widget elementor-widget-heading\" data-id=\"adb0ba8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer Center<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3f9941b3 elementor-section-height-min-height elementor-hidden-mobile elementor-section-full_width elementor-section-height-default elementor-section-items-middle\" data-id=\"3f9941b3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-496797af\" data-id=\"496797af\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-35ae710d elementor-nav-menu__align-justify elementor-nav-menu--dropdown-mobile elementor-nav-menu__text-align-aside elementor-widget elementor-widget-nav-menu\" data-id=\"35ae710d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg aria-hidden=\\&quot;true\\&quot; class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-35ae710d\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2564\"><a href=\"https:\/\/magpia.com\/en\/faq\/\" class=\"elementor-item\">FAQ<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2459\"><a href=\"https:\/\/magpia.com\/en\/contact-us\/\" class=\"elementor-item\">Contact us<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-35ae710d\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2564\"><a href=\"https:\/\/magpia.com\/en\/faq\/\" class=\"elementor-item\" tabindex=\"-1\">FAQ<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2459\"><a href=\"https:\/\/magpia.com\/en\/contact-us\/\" class=\"elementor-item\" tabindex=\"-1\">Contact us<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ac77675 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ac77675\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e069319\" data-id=\"e069319\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1aca7fb elementor-widget elementor-widget-shortcode\" data-id=\"1aca7fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div id=\"kboard-ocean-faq-list\">\n\t<div class=\"kboard-header\">\n\t\t<!-- \uce74\ud14c\uace0\ub9ac \uc2dc\uc791 -->\n    \t    \t<!-- \uce74\ud14c\uace0\ub9ac \ub05d -->\n\t<\/div>\n\t\n\t<!-- \ub9ac\uc2a4\ud2b8 \uc2dc\uc791 -->\n\t<ul class=\"kboard-list\">\n\t\t\t<li class=\"kboard-faq-item answer-hide\" data-index=\"5\">\n\t\t\t<div class=\"kboard-faq-question\" onclick=\"kboard_faq_view_answer('5')\">Is it possible to purchase on-site?<\/div>\n\t\t\t<div class=\"kboard-faq-answer\">\n\t\t\t\tPlease schedule an appointment by calling the number (+82-43-232-1566) listed at the bottom of the website.<br \/>\nThe department in charge can help you make the purchase.\t\t\t\t<div class=\"kboard-faq-control\">\n\t\t\t\t\t\t<div class=\"left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"right\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t<li class=\"kboard-faq-item answer-hide\" data-index=\"4\">\n\t\t\t<div class=\"kboard-faq-question\" onclick=\"kboard_faq_view_answer('4')\">Where can I buy in bulk?<\/div>\n\t\t\t<div class=\"kboard-faq-answer\">\n\t\t\t\tPlease contact us at the bottom of the main page, or use the Contact Us menu.<br \/>\nYou can also purchase it at our official online stores (Magpia Mall \/ Ariati Mall) linked to the right button.\t\t\t\t<div class=\"kboard-faq-control\">\n\t\t\t\t\t\t<div class=\"left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"right\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t<li class=\"kboard-faq-item answer-hide\" data-index=\"3\">\n\t\t\t<div class=\"kboard-faq-question\" onclick=\"kboard_faq_view_answer('3')\">What are your consultation hours?<\/div>\n\t\t\t<div class=\"kboard-faq-answer\">\n\t\t\t\tMagpia is available for email or phone consultation from 10:00 a.m. to 5:00 p.m.<br \/>\nLunchtime is from 12:30 p.m. to 1:30 p.m., making it difficult for consultations. We are closed on Saturdays, Sundays, and public holidays.\t\t\t\t<div class=\"kboard-faq-control\">\n\t\t\t\t\t\t<div class=\"left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"right\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t<li class=\"kboard-faq-item answer-hide\" data-index=\"2\">\n\t\t\t<div class=\"kboard-faq-question\" onclick=\"kboard_faq_view_answer('2')\">How do I buy the product?<\/div>\n\t\t\t<div class=\"kboard-faq-answer\">\n\t\t\t\tPlease contact us at the bottom of the main page, or use the Contact Us menu.<br \/>\nYou can also purchase it at our official online stores (Magpia Mall \/ Ariati Mall) linked to the right button.\t\t\t\t<div class=\"kboard-faq-control\">\n\t\t\t\t\t\t<div class=\"left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"right\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t<li class=\"kboard-faq-item answer-hide\" data-index=\"1\">\n\t\t\t<div class=\"kboard-faq-question\" onclick=\"kboard_faq_view_answer('1')\">How do I buy the product?<\/div>\n\t\t\t<div class=\"kboard-faq-answer\">\n\t\t\t\tPlease contact us at the bottom of the main page, or use the Contact Us menu.<br \/>\nThe department in charge will review and contact you in due time.\t\t\t\t<div class=\"kboard-faq-control\">\n\t\t\t\t\t\t<div class=\"left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"right\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/li>\n\t\t<\/ul>\n\t<!-- \ub9ac\uc2a4\ud2b8 \ub05d -->\n\t\n\t<!-- \ud398\uc774\uc9d5 \uc2dc\uc791 -->\n\t<div class=\"kboard-pagination\">\n\t\t<ul class=\"kboard-pagination-pages\">\n\t\t\t<li class=\"active\"><a href=\"?pageid=1&mod=list\" onclick=\"return false\">1<\/a><\/li>\t\t<\/ul>\n\t<\/div>\n\t<!-- \ud398\uc774\uc9d5 \ub05d -->\n\t\n\t<!-- \uac80\uc0c9\ud3fc \uc2dc\uc791 -->\n\t<div class=\"kboard-search\">\n\t\t<form id=\"kboard-search-form-4\" method=\"get\" action=\"\/en\/wp-json\/wp\/v2\/pages\/215\">\n\t\t\t<input type=\"hidden\" name=\"mod\" value=\"list\"><input type=\"hidden\" name=\"pageid\" value=\"1\">\t\t\t\n\t\t\t<select name=\"target\">\n\t\t\t\t<option value=\"\">All<\/option>\n\t\t\t\t<option value=\"title\">Title<\/option>\n\t\t\t\t<option value=\"content\">Content<\/option>\n\t\t\t\t<option value=\"member_display\">Author<\/option>\n\t\t\t<\/select>\n\t\t\t<input type=\"text\" name=\"keyword\" value=\"\">\n\t\t\t<button type=\"submit\" class=\"kboard-ocean-faq-button-small\">Search<\/button>\n\t\t<\/form>\n\t<\/div>\n\t<!-- \uac80\uc0c9\ud3fc \ub05d -->\n\t\n\t\t\n\t\t<div class=\"kboard-ocean-faq-poweredby\">\n\t\t<a href=\"https:\/\/www.cosmosfarm.com\/products\/kboard\" onclick=\"window.open(this.href); return false;\" title=\"KBoard is the best community software available for WordPress\" target=\"_blank\" rel=\"noopener\">Powered by KBoard<\/a>\n\t<\/div>\n\t<\/div>\n\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b2df27a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b2df27a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2f48350\" data-id=\"2f48350\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-796a7b3 elementor-widget elementor-widget-spacer\" data-id=\"796a7b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b94bde elementor-widget elementor-widget-heading\" data-id=\"4b94bde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">If you cannot find what you are looking for, please contact us by phone or email.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdd8d48 elementor-icon-list--layout-inline elementor-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"bdd8d48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">043-232-1566<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">magpia@magpia.com<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Center If you cannot find what you are looking for, please contact us by phone or email. 043-232-1566 magpia@magpia.com<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-215","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/magpia.com\/en\/wp-json\/wp\/v2\/pages\/215","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/magpia.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/magpia.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/magpia.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/magpia.com\/en\/wp-json\/wp\/v2\/comments?post=215"}],"version-history":[{"count":10,"href":"https:\/\/magpia.com\/en\/wp-json\/wp\/v2\/pages\/215\/revisions"}],"predecessor-version":[{"id":7344,"href":"https:\/\/magpia.com\/en\/wp-json\/wp\/v2\/pages\/215\/revisions\/7344"}],"wp:attachment":[{"href":"https:\/\/magpia.com\/en\/wp-json\/wp\/v2\/media?parent=215"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}